Delivery

Available delivery options and charges for your order will be displayed at checkout.

  • Small items - We currently dispatch smaller ‘in-stock’ items within a week
  • Large items - We currently deliver Larger in-stock items within 10 working days.  Our logistics team will make contact with you to provide you with a date and a three hour timeframe for the delivery. Don’t worry if you’re unable to take delivery – we can re-schedule to a date when our team are next in your area.  We are happy to leave the items somewhere safe.
  • Concrete items - Please allow up to three weeks as concrete items require a specialised delivery team to install the furniture safely.
  • Incomplete Orders - If we are waiting for stock to complete your order we generally schedule delivery when all the stock has arrived into our warehouse.
  • Pallet Delivery – some items are delivered via pallet.  We will let you know if your items are coming via pallet.  Delivery would be kerb side.
  • Click and Collect - There is an option for you to collect from our warehouse Monday to Friday – please select at checkout. 24 hour notice required please.
  • Transporting your furniture overseas - We are not able to deliver overseas, Highlands and Islands.  We can deliver to a UK based forward carrier.  Please see our T’s and C’s regarding guarantees for any items taken off Mainland UK.
  • Disposing of packaging - We recycle all our packaging from our furniture. Please let us know if you’d like us to take away the packaging. We charge a small fee for this.
  • Will it fit? - It is our aim to provide an efficient and helpful delivery service.  The following checklist will help us achieve a smooth delivery day for you. See Checklist
  • Don’t want delivery yet? - Need us to hold on to your order until your garden is ready? No problem, we can do this for no extra charge.

We do our best to deliver on the day we say it will be, occasionally delivery times may be subject to change due to circumstances out of our control.